crisis management

The media impact of a crisis on your organisation is often overlooked.
Protecting your reputation during times of crisis is paramount. Channel56 can assist you to prepare for the impact of most crisis situations and we know that scandals, scares and crashes happen.
You need to respond to the media promptly, clearly and sensitively.
Surviving the first minutes and hours of the crisis is crucial. This is when misinformation, inaccuracy and confusion occurs. Much of the media focus is aimed at correcting misperceptions created at the start of the crisis. Preparation, practice and pre-assignment of roles and responsibilities minimize the potential for this to happen with less damage to your reputation and credibility.
Your Key Spokesperson - your most valuable asset!
Our training team will ensure that your spokesperson is well equipped with the skills and techniques to maintain and enhance your reputation.

What we provide

• Crisis Communication Audits
• Crisis Communication Procedures
• Crisis Simulations/ Role Play – Practice – Practice – Practice
• Learn from Experience – Evaluate – Reflect – Action